Surgent's Unconscious Bias in the Workplace

Overview

This interactive professional development course explores the concept of unconscious bias and its impact on workplace dynamics, decision-making, and organizational culture. Through engaging exercises, real-world case studies, and reflective activities, participants will gain a deeper understanding of how implicit attitudes shape perceptions and behaviors - often without conscious awareness. The course empowers learners to recognize their own biases, understand their origins, and develop strategies to mitigate their effects in professional settings. Participants will leave with actionable tools to foster a more inclusive, equitable, and respectful workplace.

Delivery Method: Individual webcast
CPE Credit: Personnel / human resources
Program Level: Overview

This course is being offered by a 3rd party vendor and will not be accessible on your My CPE page. Webinar access information will be emailed directly to you by Surgent McCoy.

Highlights

Introduction to Unconscious Bias
The “5 Things To Know” Framework
Schemas and Mental Shortcuts
Types of Unconscious Bias
Bias in Action: Workplace Impacts
Microaggressions and Language
The Four Stages of Competence
Strategies for Change
Tools and Resources

Prerequisites

None

Designed For

This course is designed for employees who are not supervisors, managers, or executives. If you are looking to train your managers, supervisors, or executives on unconscious bias, we recommend Unconscious Bias for Managers, Supervisors, and Executives (BC

Objectives

Define unconscious bias and distinguish it from explicit bias
Identify how unconscious bias manifests in workplace behaviors and decisions
Recognize the role of schemas and automatic processing in shaping perceptions
Analyze real-world examples of bias in hiring, evaluation, and team interactions
Reflect on personal biases using structured exercises like the “Circle of Trust”
Apply the “5 Things to Know” framework to understand the nature and impact of bias
Demonstrate awareness of microaggressions and practice respectful communication
Utilize the Four Stages of Competence to assess and guide personal growth
Develop and commit to a personalized action plan to reduce bias in professional roles
Access and use tools like the Implicit Association Test (IAT) to continue learning beyond the session