Surgent's Successful Communication

Overview

Technology has created numerous ways for us to communicate with each other - but it’s also increased the number of ways in which the message can get garbled. Effective communications skills are crucial to successful management. Learn how to control your message with clear communications strategies. You’ll learn to recognize communication barriers, assess styles and behaviors, and learn how to listen more effectively as well.

Delivery Method: Individual webcast
CPE Credit: Communications & marketing
Program Level: Basic

This course is being offered by a 3rd party vendor and will not be accessible on your My CPE page. Webinar access information will be emailed directly to you by Surgent McCoy.

Highlights

The communication process and barriers that get in the way
Techniques for overcoming barriers
Understanding and self-assessment of each component of the communication process
Gaining skills to listen more effectively, especially in stressful situations with heightened emotions
Action plan to apply techniques in the workplace for communication success

Prerequisites

None

Designed For

All employees in every role who could improve their communication skills

Objectives

Develop effective communication strategies that will help control your message
Recognize communication barriers, assess styles and behaviors, and learn how to listen more effectively