Gail Letts is the current CEO and founder of LETTS CONSULT — a business which she founded in 2019 to help businesses improve their profitability, sustainability and responsibility by focusing on strategy, talent and culture. The work of LETTS CONSULT has included delivery of leadership programs to the State Department, leading the restructure and rebranding of an independent school as interim chief operating officer, program delivery for the PGA Tour, individual and peer coaching programs and she has successfully conducted numerous executive searches.
The majority of Gail’s career has been in banking. She was the Virginia market president for First Tennessee Bank, Richmond region president and chief lending officer for C&F Bank and President and CEO of SunTrust Bank’s Central Virginia region. During her extensive tenure at SunTrust, she held positions in human resources, employee resources, employee relations, training and retail banking, where she was personally responsible for SunTrust’s branch network of more than 1,400 offices. Gail has managed private wealth teams, commercial banking teams and personally managed a portfolio of Fortune 500 corporate banking clients. Gail is a certified trainer and facilitator and has received a Certificate of Financial Planning from the Center for Financial Planning and a Certificate in Diversity and Inclusion from Cornell.