The Virginia Department of Taxation (TAX) has closed its walk-in customer service center in Richmond.
TAX’s customer service phone numbers remain open from 8:30 a.m. – 5 p.m., Monday through Friday. Individuals can get assistance at (804) 367-8031, while businesses can call (804) 367-8037. Live Chat service is also available during the same hours, and taxpayers can ask questions at any time using secure email.
Taxpayers can make payments at TAX’s cashier’s office at 1957 Westmoreland Street in Richmond during the same hours.