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Surgent's Critical Conversations: Having the "Hard to Have" Discussions

 Currently available
 
2.0
26 / S-60043
Registration is Open
Member Price
$89.00 Regular Registration
Your Price
$93.00 Regular Registration
Prerequisite:

Experience in accounting and attestation

Silence isn't always golden. Problems don't solve themselves and as the engagement leader, it is your responsibility to proactively address and resolve issues, even if it means having challenging conversations.As uncomfortable as some of these conversations may be, keeping your silence won't resolve the issue and may in fact add to it. No matter which side of the table you find yourself in a "hard to have" talk, you can learn to manage the conversation.In this session, you'll learn how to recognize when a conversation becomes critical, how to plan effectively for the conversation and which communications strategies can help you create a win/win outcome. (Please Note: This module is part of Surgent's Audit Skills Training: Level 5.)

Delivery Method: On-Demand Webcast
CPE Credit: Personnel / human resources
Program Level: Intermediate

This course is being offered by a 3rd party vendor and will not be accessible on your My CPE page. Webinar access information will be emailed directly to you by Surgent McCoy.

Objectives

  • Recognize when a conversation becomes “critical”
  • Identify how to plan effectively for the difficult conversation
  • Identify steps to follow during the critical conversation
  • Demonstrate communication skills which master those difficult conversations and result in win/win outcomes
  • Prepare for having your critical conversation; build a script during the session using the 6-Step Model

Advanced Preparation

None

Vendor

The Virginia Society of CPAs (VSCPA) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: NASBARegistry.org.

For more information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call (800) 733-8272.