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Surgent's Critical Conversations

 Various
 
2.0
Registration is Open
Member Price
$99.00 Regular Registration
Your Price
$104.00 Regular Registration
This course is being offered on multiple dates, listed below. Click the Register button next to your preferred date to register.
 Fri, 08/15/2025 from 2:00 pm to 4:00 pm
 Fri, 09/26/2025 from 10:00 am to 12:00 pm
 Fri, 11/21/2025 from 2:00 pm to 4:00 pm
 Fri, 01/16/2026 from 10:00 am to 12:00 pm
 Wed, 03/25/2026 from 1:00 pm to 3:00 pm
 Thu, 04/16/2026 from 1:00 pm to 3:00 pm
Designed For:

All employees and managers

Prerequisite:

None

As uncomfortable as some conversations are, keeping your silence won't resolve the issue and may in fact add to it. No matter which side of the table you find yourself at in a "hard to have" talk, you can learn to benefit from the conversation.In the workshop, you'll learn how to recognize when a conversation becomes critical, how to plan effectively for the conversation, and which communications strategies can help you create a win/win outcome.

Delivery Method: Individual webcast
CPE Credit: Personnel / human resources
Program Level: Basic

This course is being offered by a 3rd party vendor and will not be accessible on your My CPE page. Webinar access information will be emailed directly to you by Surgent McCoy.

Objectives

  • Recognize when a conversation becomes “critical”
  • Plan effectively for the difficult conversation
  • Identify steps to follow during the conversation
  • Demonstrate communication skills to master those difficult conversations and result in win/win outcomes
  • Prepare for having your critical conversation; build a script during the session using the 6-Step Model
  • Prepare an Action Plan to have a difficult conversation

Speakers

Advanced Preparation

None

Vendor

The Virginia Society of CPAs (VSCPA) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: NASBARegistry.org.

For more information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call (800) 733-8272.