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Surgent's Achieving High Levels of Compliance and Customer Service in Your Organization

 Various
 
4.0
Registration is Open
Member Price
$159.00 Regular Registration
Your Price
$167.00 Regular Registration
This course is being offered on multiple dates, listed below. Click the Register button next to your preferred date to register.
 Wed, 06/11/2025 from 1:00 pm to 4:30 pm
 Thu, 08/14/2025 from 9:00 am to 12:30 pm
 Mon, 11/17/2025 from 9:00 am to 12:30 pm
 Fri, 12/19/2025 from 1:30 pm to 5:00 pm
 Tue, 01/20/2026 from 9:00 am to 12:30 pm
 Tue, 02/10/2026 from 9:00 am to 12:30 pm
 Thu, 03/19/2026 from 9:00 am to 12:30 pm
Designed For:

CFOs, controllers, and finance professionals

Prerequisite:

None

Probably one of the greatest conflicts in an organization is determining which is more important: compliance or customer service. This program digs deeply into the issue and prepares the finance professional to achieve high levels of compliance and customer service in the department and in the entire organization. We will examine both disciplines from an analytical standpoint, proving why they are necessary for both for-profit and nonprofit organizations to achieve success.

Delivery Method: Individual webcast
CPE Credit: Management services
Program Level: Basic

This course is being offered by a 3rd party vendor and will not be accessible on your My CPE page. Webinar access information will be emailed directly to you by Surgent McCoy.

Objectives

  • Identify why customer service is just as important as compliance for profitability
  • Understand how some organizations have achieved top performance in their industries
  • See how good customer service is not about being “right”
  • Realize why finance professionals have a bias toward compliance 
  • Identify what is wanted by the internal customers of the finance and accounting departments

Speakers

Advanced Preparation

None

Vendor

The Virginia Society of CPAs (VSCPA) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: NASBARegistry.org.

For more information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call (800) 733-8272.