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Smart Service Strategies: Refining Your Offerings for a Happier Team, Delighted Clients and Better Profits

 Tue, 07/22/2025 from 2:00 pm to 3:00 pm
 
1.0
26 / 2-90618
Registration is Open
Member Price
$75.00 Regular Registration
Your Price
$89.00 Regular Registration
Designed For:

Public Accounting Firms

Prerequisite:

Basic

In today's rapidly changing accounting landscape, smart leaders are continually refining their existing service offerings to stay competitive, maximize profitability, and enhance client experience. But when was the last time you truly pondered "what gives us joy"? Maybe the answer is to do less in order to deliver more. There is so much that accountants CAN do for clients, but what if you paused to ask yourself what do you WANT to do for clients?

The previous custom of doing all things for all clients whenever they ask puts undo pressure on your team and may not be the right thing for your clients. Focus is the answer, but where do you start? And how do you get the skeptics on board? As part of the AICPA's Transforming Your Business Model webcast series the AICPA and Carrie Steffen of The Whetstone Group will introduce proven strategies and tools you can use to explore the possibilities, decide what is right for you and your firm. This session will explore how to create a win-win-win scenario-driving firm growth, improving employee engagement, and delivering greater value to clients all by doing less. You won't want to miss this insightful and encouraging discussion.

Delivery Method: Individual webcast
CPE Credit: Business management & organization
Program Level: Overview

This course is being offered by a 3rd party vendor and will not be accessible on your My CPE page. Webinar access information will be emailed directly to you by AICPA.

Objectives

  • Intermediate

Vendor

The Virginia Society of CPAs (VSCPA) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: NASBARegistry.org.

For more information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call (800) 733-8272.