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Generation Intelligence: Navigating the Generational Divide

 Various
 
1.0
Registration is Open
Member Price
$39.00 Regular Registration
Your Price
$59.00 Regular Registration
This course is being offered on multiple dates, listed below. Click the Register button next to your preferred date to register.
 Mon, 06/16/2025 from 9:00 am to 10:00 am
 Thu, 06/26/2025 from 2:00 pm to 3:00 pm
 Tue, 07/15/2025 from 9:00 am to 10:00 am
 Sat, 07/26/2025 from 2:00 pm to 3:00 pm
 Fri, 08/15/2025 from 9:00 am to 10:00 am
 Tue, 08/26/2025 from 2:00 pm to 3:00 pm
 Mon, 09/15/2025 from 9:00 am to 10:00 am
 Fri, 09/26/2025 from 2:00 pm to 3:00 pm
 Wed, 10/15/2025 from 9:00 am to 10:00 am
 Tue, 10/28/2025 from 2:00 pm to 3:00 pm
 Sat, 11/15/2025 from 9:00 am to 10:00 am
 Wed, 11/26/2025 from 2:00 pm to 3:00 pm
 Mon, 12/15/2025 from 9:00 am to 10:00 am
Designed For:

All business professionals

Prerequisite:

None

Unlock the power of multigenerational teams to future-proof your firm.

Today’s workplace is more generationally diverse than ever—spanning five, soon to be six, distinct generations. And while this mix can create miscommunication and friction, it also holds untapped potential for innovation, connection, and resilience.

This dynamic course helps professionals in accounting, law, banking, insurance, and financial services understand and harness generational dynamics. You'll explore how shared formative experiences shape values, communication styles, and expectations at work—from the frugality of the World War II generation to the digital fluency of Gen Z and the up-and-coming Generation Alpha.

Rather than getting stuck in generational stereotypes, you’ll learn to lead, collaborate, and connect more effectively across ages. With insights drawn from workplace psychology, sociological research, and real-world examples, this course equips you with practical tools to bridge the gap—so you can build stronger client relationships, more collaborative teams, and a culture people want to stay in.
 

Delivery Method: Individual webcast
CPE Credit: Communications & marketing
Program Level: Basic

Sponsors

For Technical Support: 
Please contact the ACPEN Help Desk at (877) 602-9877, [email protected]   or visit https://vscpa.acpen.com/Support/. The Help Desk is available by phone 24/7, 365 days a year. Allow 1 business day for email

Objectives

  • Identify and differentiate the six generational cohorts currently shaping today's workforce and client base— Traditionalists (WWil), Baby Boomers, Gen X, Millennials, Gen Z, and Generation Alpha - and understand their defining events and workplace mindsets.
  • Recognize and overcome common generational stereotypes and communication breakdowns that hinder productivity and trust.
  • Apply strategies to adapt leadership, communication, and client service approaches to resonate with different generational preferences.
  • Build bridges across generations by understanding what each group values, how they view work, and how to foster mutual respect.
  • Create action plans for mentoring, onboarding, and retaining talent in a multigenerational environment, using tools like career lattices, flexible work models, and shared skill-building.
  • Enhance culture by shifting from competition to collaboration-honoring both experience and fresh perspectives.

Speakers

Advanced Preparation

None

Vendor

The Virginia Society of CPAs (VSCPA) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: NASBARegistry.org.

For more information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call (800) 733-8272.