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VBOA/NASBA CPE Audit Tracker Service Frequently Asked Questions

UPDATE: As of Aug. 6, 2019, courses taken with the VSCPA are syncing properly and should be reflected in the tracker. We are also aware of issues with duplicate events in the tracker and are working on a solution with NASBA.

In May, the Virginia Board of Accountancy (VBOA), in conjunction with the National Association of State Boards of Accountancy (NASBA), launched the next iteration of the online tool that allows Virginia CPAs to track CPE, review ongoing compliance with VBOA CPE requirements and submit CPE records and documentation for VBOA CPE audits. The tracker will continue to serve as the only way CPAs selected for CPE audits will be allowed to submit records and documentation to show CPE compliance. 

This is an entirely new system, so each licensee will need to create a new account. NASBA and the VBOA emailed out a link to register for the CPE Audit Service on May 6. If you need a new password, email [email protected]. You should receive a response within 48 hours. If you are a Virginia licensee and did not receive a link, please check your spam folders and double-check to make sure your email address on file with the VBOA is up to date.

Click here to watch a video on the registration and login process for the tracker.

The VBOA and NASBA are aware of elements of the CPE Audit Service that aren't working correctly. If you experience any issues using the system, please contact NASBA at [email protected]. We’ve been listening to your questions on the tracker and checking with the VBOA and NASBA for answers. Here are some of the ones we’ve been hearing the most:

I did not receive an email from the VBOA with a link to set up a new account. What do I do? 

Check your email address with the VBOA. Make sure it is up to date. Contact NASBA and request a new link by emailing [email protected]

Will my old CPE records transfer? 

Yes, your old records previously entered into the old tracker system will transfer over. You are encouraged to set up your new account and verify that all the records have transferred over correctly. 

The tracker says I am deficient with the Ethics requirement, but I know I took the course. What do I do? 

If you see any deficiencies in the Requirements summary, scroll down and find the name of the course that is not showing up correctly. Open the course details, ensure that the question asking if the course was provided by an approved provider is marked ‘yes’ and save those changes. This will then update the status in the tracker to compliant.