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VBOA/NASBA CPE Audit Tracker Service Frequently Asked Questions

January 21, 2020

UPDATE: As of Jan. 21, 2020, we were made aware of duplicates events taken at the Richmond CPA Center showing up in the tracker. We are working with NASBA to correct this. Please contact the VSCPA in regards to this issue.

In May 2019, the Virginia Board of Accountancy (VBOA), in conjunction with the National Association of State Boards of Accountancy (NASBA), launched the next iteration of the online tool that allows Virginia CPAs to track CPE, review ongoing compliance with VBOA CPE requirements and submit CPE records and documentation for VBOA CPE audits. The tracker will continue to serve as the only way CPAs selected for CPE audits will be allowed to submit records and documentation to show CPE compliance. 

This is an entirely new system, so each licensee will need to create a new account. NASBA and the VBOA emailed out a link to register for the CPE Audit Service on May 6. If you need a new password, email [email protected]. You should receive a response within 48 hours. If you are a Virginia licensee and did not receive a link, please check your spam folders and double-check to make sure your email address on file with the VBOA is up to date.

Click here to watch a video on the registration and login process for the tracker.

If you experience any issues using the system, please contact NASBA at [email protected].

Below is a list of frequently asked questions for quick reference:

I did not receive an email from the VBOA with a link to set up a new account. What do I do? 

Check your email address with the VBOA. Make sure it is up to date. Contact NASBA and request a new link by emailing [email protected]

Will my old CPE records transfer? 

Yes, your old records previously entered into the old tracker system will transfer over. You are encouraged to set up your new account and verify that all the records have transferred over correctly. 

The tracker says I am deficient with the Ethics requirement, but I know I took the course. What do I do? 

If you see any deficiencies in the Requirements summary, scroll down and find the name of the course that is not showing up correctly. Open the course details, ensure that the question asking if the course was provided by an approved provider is marked ‘yes’ and save those changes. This will then update the status in the tracker to compliant.