Log Out

Outstanding Client Service: 10 Key Ways to Create Client Satisfaction and Get Referrals

 Thu, 12/27/2018 from 4:00 pm to 7:34 pm
19 / 2-31690
Registration Status: CLOSED -- Please contact the VSCPA at [email protected] or (800) 733-8272 for availability.
Member Price
$129.00 Regular Registration
Your Price
$159.00 Regular Registration
Designed For:

* Build trust and rapport with your clients, co-workers, and others * Negotiate more effectively by using advanced persuasion techniques.* Stand out as a professional in a way that leads to increased success, satisfaction and referrals* Know specific referral strategies that are highly effective



In a competitive economy, CPA's and their firms need a way to stand out. The best way to do this is to give outstanding service to your clients. In this experiential workshop, you'll learn skills that lead to dramatic client satisfaction. In addition, you'll learn several specific ways to guarantee you'll get a lot of word of mouth referrals that will lead to a dramatic increase in your number of clients.

Delivery Method: Individual webcast
CPE Credit: Communications & marketing, Personal development, Personal development
Program Level: Basic

The Virginia Society of CPAs (VSCPA) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: NASBARegistry.org.

For more information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call (800) 733-8272.