Log Out

Building Your Immunity to People's Negativity: Maximizing Teamwork & Customer Relations

 Thu, 08/20/2020 from 1:00 pm to 2:00 pm
 Online
 
1.0
21 / 2-33210
Registration Status: CLOSED -- Please contact the VSCPA at [email protected] or (800) 733-8272 for availability.
Member Price
$39.00 Regular Registration
Your Price
$59.00 Regular Registration
Designed For:

All

Prerequisite:

None

Other people's negativity, whether it's from disgruntled customers, grumpy coworkers or challenging family members, can drain our energy and bring us down. Changing other people is hard, but we do have the power to change the situation by how we respond. This dynamic program uses Tina's proprietary five-step "Immunity to Negativity FormulaT" to show people how they can use simple tools to help them stay calm and choose to respond as their best self. This is a key skill we can build to optimize our customer service, teamwork, and relationships while enjoying less stress and frustration.


Delivery Method: Individual webcast
CPE Credit: Personnel / human resources
Program Level: Basic

This course is being offered by a 3rd party vendor and will not be accessible on your My CPE page. Webinar access information will be emailed directly to you by ACPEN.

Related Events

The Virginia Society of CPAs (VSCPA) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: NASBARegistry.org.

For more information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call (800) 733-8272.