This two-part CPE course addresses Business Communication and Business Writing, with an emphasis on communications in the firm setting. Part I covers aspects of leadership in connection with work teams and group development. It examines communication skills and discusses the importance of effective communications. A leader's ability to communicate, greatly reduces misunderstandings in the workplace, and significantly improves project management. Part II covers the use of positive language, and its importance as a communication tool. Using appropriate word choices will make you a more effective manager and communicator. Miscommunication and misunderstandings may cause significant financial and emotional loses to a firm. Vague answers can cause numerical errors, inaccurate financial data, hurt feelings, and tension within an office environment.
Course provided by AICPA
Delivery Method: Self Study
CPE Credit: Social environment of business
Program Level: Basic