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UID:371941imp
DTSTAMP:20260613T142256Z
DTSTART:20260821T180000Z
DTEND:20260821T185300Z
SUMMARY: ProActive Response Group De-Escalation Training
DESCRIPTION: In today&#39\;s workplace\, employees are faced almost daily with customers or teammates that may have needs or concerns that we are forced to handle. Though many of these situations are easily dealt with through simple communication skills\, others may become heated and\, in some instances\, violent. Today we will discuss healthy ways to de-escalate a wide variety of potential issues\n 
Delivery Method: Individual webcast\n    CPE Credit: 1.2\n  Program Level: Basic                                                                      \n  
CLASS:PUBLIC
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