BEGIN:VCALENDAR
VERSION:2.0
PRODID:
BEGIN:VEVENT
UID:355641imp
DTSTAMP:20260422T111114Z
DTSTART:20260601T170000Z
DTEND:20260601T203000Z
SUMMARY: Surgent's Coaching Skills for Managers and Supervisors
DESCRIPTION: This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team\, with the goal of helping them improve morale\, productivity and quality. And\, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions.Delivery Method: Individual webcastCPE Credit: 4Program Level: BasicThis course is being offered by a learning partner. You may access the Surgent platform through the My CPE page on vscpa.com after purchase\n 
CLASS:PUBLIC
END:VEVENT
END:VCALENDAR
