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When a Leader Is Causing Conflict, Start by Asking Why

December 13, 2018

Not long ago, I received a call from a human-resources manager at a large corporation seeking an executive coach for one of their senior leaders. He was described as arrogant, tactlessly blunt, and lacking empathy. Despite his challenges, all of which hadn’t improved much despite several previous coaching interventions, the company hadn’t fired him because he was considered one of the industry’s most brilliant engineers, responsible for several of the firm’s most profitable patents. The company simply couldn’t afford to let him go. Read more at the Harvard Business Review.